Alongside the shift from volume to value-based care comes a new generation of healthcare consumers who proactively engage in their own health. As we transition to 2019, it is crucial that healthcare organisations take into account the needs of these consumers when developing new care models. This, combined with innovative digital health solutions, will lead to… Read more »
A new study by Accenture shows that creating a superior consumer experience not only improves patient engagement in hospitals but also correlates to 50 percent higher hospital margins. In fact, at Liquid State we see the social and economic value in improving patient engagement in hospitals through apps and integrated communications solutions.